At GB genetics, we’re committed to your satisfaction. We want you to be thrilled with your purchase. If for any reason you’re not happy with your seeds, we’re here to help.

1. Satisfaction Guarantee

Our Promise: We stand by the quality of our seeds. If you’re not satisfied with your purchase, let us know, and we will either replace the seeds or send you a different variety of seeds at no extra cost.

2. Return Process
No returns

Eligibility: To be eligible for a replacement or exchange, the seeds must be unused and in their original packaging. If you’ve already planted the seeds and are experiencing issues, please contact us to discuss your concerns.

Timeframe: Please notify us within unlimited days of receiving your order if you’re dissatisfied. We will guide you through the process for a replacement or exchange.

Contact Us: To initiate a replacement or exchange, please reach out to our customer service team at [email protected] or Phone # 541-510-3861 with your order number and details about the issue. We’ll handle the rest.

3. Shipping Costs
No returns
Return Shipping: If you are returning seeds for replacement or exchange, we will cover the shipping costs. We will provide you with a prepaid shipping label or instructions for the return process.

4. Non-Returnable Items
All seeds
Exceptions: Due to the nature of our products, we cannot accept returns or offer replacements for seeds that have been opened or are not in their original packaging. For any issues related to the quality of the seeds, please contact us so we can address your concerns.

5. Contact Us

If you have any questions or need assistance with your return or replacement, please contact our customer service team at [email protected] or Phone # 541-510-3861. We’re here to ensure you have a great experience with us!